WEST DES MOINES, Iowa (KTTC) — Hy-Vee says it is investigating a data incident in its payment processing systems.
The retail giant says it detected unauthorized activity and has engaged cybersecurity firms to help track down what has happened. It also notified federal law enforcement and payment processing networks.
Hy-Vee’s investigation is focusing on card transactions at its restaurants, drive-through coffee shops and fuel pumps. The Iowa-based chain said its early investigation leads it to believe that data payment transactions at its grocery stores, drug stores and inside convenience stores is not affected.
The retailer said the store locations have point-to-point encryption technology for processing payment card transactions, protecting card data by making it “unreadable.”
Hy-Vee is promising to notify customers about specific timeframes and locations that might have been involved in the suspicious activity once it becomes clear what happened. It is encouraging customers to closely monitor their payment card statements for any unauthorized activity.